WikiLuck Casino Terms and Conditions

These Terms and Conditions explain the rules that apply when you use the WikiLuck platform. They describe the relationship between us and our users, what we expect from account holders, and the practical steps we take to operate the site for players in Canada. By registering or using our services you accept these terms, any applicable promotion rules and any reasonable account checks we require.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only you may use your account credentials, and you must notify us immediately if you suspect unauthorised access. We may limit, suspend or close accounts that show suspicious activity, breach these terms, or are used for fraud, money laundering, chargebacks or collusion. We expect users to comply with any reasonable requests we make to verify identity, address or payment details.

Eligibility requirements

To register you must meet our minimum age requirement and any local eligibility rules that apply in your province or territory. We do not permit accounts for users from restricted jurisdictions. We reserve the right to refuse registration and to close accounts where eligibility cannot be confirmed. Acceptance of players from Canada is subject to local law and geo-location checks.

Acceptable platform use

Use of the platform is for lawful, personal gambling activity only. Users must not attempt to exploit software, interfere with service operation, open multiple accounts, share accounts, or use automated tools or bots. Commercial use of promotional offers, bonus abuse and any behaviour intended to circumvent limits or checks may result in forfeiture of funds and account suspension.

General bonus and promotion rules

Promotions, bonuses and free spins are offered under specific promotional terms that form part of these conditions. Each promotion may carry eligibility rules, wagering requirements, game restrictions and expiry dates. We reserve the right to amend, cancel or withdraw promotions at any time where misuse is suspected or for operational reasons. When in doubt, consult the promotion-specific terms before opting in.

Deposits and withdrawals

We accept a range of payment methods relevant to Canadian players. Deposits are applied when the payment provider confirms receipt. We may apply minimum deposit rules and temporarily hold withdrawals until required verification is completed. Withdrawals are subject to identity and source-of-funds checks and may be processed in instalments, subject to our published limits and available payment rails. Fees and processing times vary by method and are confirmed at the cashier.

Dispute resolution

If you have a dispute, please contact our support team so we can attempt to resolve the matter promptly. We handle complaints through our internal process and will provide a response within a reasonable time. If a dispute remains unresolved, users may pursue other remedies available under applicable law in their jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified to account holders. Continued use of the service after changes are posted constitutes acceptance of the revised terms. If you do not accept an update, you should stop using the service and close your account. For clarity, references to Wiki Luck or the platform always refer to the current operator and its services as published on the site.